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AHA Resource Center
American Hospital Association
155 North Wacker Drive
Suite 400
Chicago, IL   60606

Telephone: (312) 422-2050
Fax:         (312) 422-4700

Hours: 8:30 a.m. - 4:30 p.m.
Central Time, Monday - Friday

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BORROWING MATERIALS FROM THE AHA RESOURCE CENTER

The AHA Resource Center loans books to members of the American Hospital Association and to other libraries in the United States. The loan period is four weeks. Selected materials in the collection, including reference books and historical materials, are noncirculating.

Fees for loans are as follows:

AHA institutional members: $10.00 per item loaned
AHA associate or personal members: $15.00 per item loaned
Nonmembers (libraries only): $20.00 per item loaned

Requests for loans are normally filled within four calendar days. For times when speed is crucial, expedited services are available. Requests for super rush (same-day) service must be received by 12:00 noon central time; an additional fee of $10.00 per item for AHA members or $20 per item for nonmembers is applied to the basic loan rate. Requests for rush (next-day) service must be received by 4:00 p.m. central time; an additional fee of $5.00 per item for AHA members or $10 per item for nonmembers is applied. Availability of super rush and rush services may vary, depending on the material requested.

Books are shipped via Federal Express ground service and may be sent only to U.S. locations. There is no additional charge for use of an express delivery carrier if the requester's account number is used; if not, an additional fee of $25 per request is applied.

Loans to AHA institutional members, associate members, or libraries may be invoiced; all others must be paid at the time of the loan request by credit card (American Express, MasterCard, or Visa). Borrowers assume financial responsibility for materials loaned to them. Bills for replacement costs, including a $75 processing fee per item, are issued if materials are damaged, lost, or not returned.

Materials published before 1990 and selected historical materials are stored off-site and require an additional 24 hours to process.

In addition to loans of materials from the collection, the AHA Resource Center provides photocopies of materials as permitted by copyright law, from both internal and external sources. Additional information on the AHA Resource Center's services, service policies, and fees is available through the AHA web site at:

www.aha.org.